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Domino Fix Packs on Virtual Windows 2008 R2 (Windows Instrumentation Service problems)

This is an addendum to an earlier blog post  but I found it so common on sites this year it’s worth it’s own blog post.

As per my earlier post, it is often “difficult” to install 8.5.3 fix packs on Windows 2008 R2,  (there’s a couple of work arounds already listed, namely “run as administrator”, uninstalling previous fix packs and disabling SNMP, coincidently another one I’d add is disabling UAC).

But the main and most consistent culprit I’ve found (on Virtual Servers anyway),  is Windows Instrumentation Service (WmiPrvSE.exe).

It is documented here in SPR GFAL95TK9X  which has been closed due to “The problem was caused by a user error or user misunderstanding.”

If you are having this problem please open a PMR and add your instance to this SPR.

Let us know if you found this useful or if you’ve found any other “gotchas” with Windows 2008 R2.

Cormac McCarthy – Domino People Ltd

Interesting Note on Windows Installation during Domino 8.5.3 FP4 upgrade

It has already been noted that there is an Interim Fix available for the “early” release version of 8.5.3 FP 4.

What is also of note is what is actually installed either with the interim fix or with the “new” version of 8.5.3 FP4.

The Domino fix pack installs Microsoft Visual C ++ 2005.  What is worth noting is that it will install this version even if you have a later version installed on the OS. (ie on A windows 2008 R2 server for example Microsoft Visual C ++ 2008 is already installed).

Make sure this doesn’t break and of your applications and/or monitoring software!

Let us know if you found this useful.

Cormac McCarthy – Domino People

Installing Domino Fix Packs on Windows 2008 R2

I’ve come across few “gotchas”  in recent months that seem to be catching customers over and over again.  Particularly when it comes to installing Domino Fix packs on 8.5.X on Windows 2008 R2, I’ve heard the following scenarios multiple times:

1. You get an error saying you don’t have a valid version of 8.5.x installed.  You will probably need to uninstall previous hotfixes and/or fix packs before it will let you install. (Note that we’d always strongly advise making sure you have a valid backup or snapshot available before installing/uninstalling anything!)

2.  You get an error saying an arbitary Domino .dll is in use even though you are sure that no Domino tasks are running.  This is really common.  The vast majority of the time you just need to right click the fixpack file and “Run as Administrator”, however I’ve seen cases where you need to set Domino Server services to manual and reboot the whole OS before you can upgrade.

It’s nice to have this information before you start so if you’re under pressure for time you know you’re not going mad! Let us know if you found this information useful!

Cormac McCarthy – Domino People Ltd