Workaround for unread marks problem.

Scenario:  You’ve more than one Domino server, with more than one replica of a database (that’s everyone with Notes I think!) .  You’ve set unread marks to be maintained in Database properties BUT you notice at some stage (usually when a server crashes) that a replica that normally isn’t used has a completely different number of unread marks.  (it’s happened to us all!)

The usual lazy helpdesk solution to this is to select all, mark all as read and tell the end user “it shouldn’t happen again”.

However have you tried going to the workspace,  Click “View”, and then untick “Stack Replica Icons”.  (don’t panic it upsets your workspace layout, you can get it back!)

Then click on the two (or more) replica icons while holding ctrl and shift, and click “Edit”, “Unread marks”, and you’ll see another option “Exchange unread marks”.

It’s quite often overlooked but it usually fixes the problem!

Let us know if you found this useful!

Cormac McCarthy – Domino People Ltd

 

 

 

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8 Responses to Workaround for unread marks problem.

  1. Cormac,

    I thought I knew all there was to know about unread marks and yet somehow I had missed this option. Thanks!

  2. L1 says:

    Thanks for the tip. How is decided from which replica the unread marks are taken?

    • Hi L1,

      They’re merged rather than giving any one replica precedence. i.e. If a document is marked as read in any replica then it’s taken that it’s read in all replicas.

      Thanks,
      Cormac.

  3. Pingback: Unread marks auditing plus Design Dumps | Domino People's News and Blog

  4. NgocSOn says:

    Hi all,Help
    how to fix IBM Lotus mail when it transferred to the receiving mail all documents that do not move into your Inbox for some people

  5. Noe says:

    I really don’t know why I’m reading a Domino blog on a Saturday, but this is great! Unread marks issues can be such a pain. I’ll definitely keep this one in mind. Thanks!

  6. Iwan says:

    This is very useful..
    Thx Cormac

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