I’ve come across few “gotchas” in recent months that seem to be catching customers over and over again. Particularly when it comes to installing Domino Fix packs on 8.5.X on Windows 2008 R2, I’ve heard the following scenarios multiple times:
1. You get an error saying you don’t have a valid version of 8.5.x installed. You will probably need to uninstall previous hotfixes and/or fix packs before it will let you install. (Note that we’d always strongly advise making sure you have a valid backup or snapshot available before installing/uninstalling anything!)
2. You get an error saying an arbitary Domino .dll is in use even though you are sure that no Domino tasks are running. This is really common. The vast majority of the time you just need to right click the fixpack file and “Run as Administrator”, however I’ve seen cases where you need to set Domino Server services to manual and reboot the whole OS before you can upgrade.
It’s nice to have this information before you start so if you’re under pressure for time you know you’re not going mad! Let us know if you found this information useful!
Cormac McCarthy – Domino People Ltd