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Relatively quirky ID Vault error on Traveler.

Recently I came across a problem on a Traveler server.

The customer had a pre-existing Traveler server, everything was still working but there was an error in the log (which was also filling up the inbox of admins)

“ID failed to authenticate in vault

ID for USERNAME ID failed to authenticate in vault SERVERNAME. SERVERNAME made request. User not found in the ID vault.”

The Server doesn’t have ID Vault. The Server never had ID Vault. In fact the domain doesn’t and never had ID Vault. The Traveler server sits in a DMZ in a different Domino Directory to the production LAN based environment, doing lookups via Directory Assistance. (the internal Domino Directory does have ID Vault)

The only recent change? A new configuration document was created for the server and this setting (which first came in Domino 11) defaults to on.

Odd set of circumstances but if a description of the issue had been given to me without being to look at the environment I’m not sure I would have figured it out. In this case changing Internet Password Verification to “Check internet password in directory” resolved the issue.

I hope you found this useful.

Cormac McCarthy – Domino People Ltd

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